Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via ticketing system (Service Now). Killer Resume Summary. Perform onsite duties as assigned in the Tri-County Area (Dade, Broward, and Palm Beach). Resume. Query Exchange environment using the Office 365 Command online tool. Show the results of your work and quantify your success. Tags for this Online Resume: Business Architect, ERP Development Manager, Project Manager, Data Architect, SharePoint, Office 365 Sr. Support Analyst - 10 Years Experience - Atlanta Information Technology Resumes - Application Support Resumes - Stone Mountain, GA Developing apps using PowerApps Managed MS Exchange servers, AD applications and public folders. Update, maintain, and manage applications deployed within the company using Kace KBOX. Recommend data process and program improvements to enhance reporting accuracy and process efficiency. Manage Office 365 Unified messaging system. Develop scripts for automating processes within the environment. Internship Resume. Participated in gathering and analysis of business requirements for software capabilities. General population sample of college and post-grad-aged males and females, 18-25 years old. Install and migrate proprietary database servers. Here are five Office 365 skills that every SharePoint administrator should have. Geometric resume. ... MS Office Excellent time management skills; self-motivator, team oriented 33 ... Act as enterprise expert on Office 365 services and technologies and associated integrations Resolved tenancy technical issues and monitored Office 365 systems. Assist and participate in planning and budgeting activities with the Technical Operations Manager. Utilized ActiveSync for configuration of mobile messaging services. Create user guides and instructional documents for end-users. Office Administrator Resume Examples Office Administrators execute tasks of both an administrative and secretarial nature, such as taking inventory, bookkeeping, or coordinating the office calendar. A Microsoft Certified Trainer, SharePoint and Office 365 Architect with a full stack specialization. In response to the coronavirus (COVID-19) situation, Microsoft is implementing several temporary changes to our training and certification program. Support of eDiscovery projects. Introducing Resume Assistant, a new feature in Microsoft Word to help Office 365 subscribers craft compelling resumes with personalized insights powered by LinkedIn. Trained 30 + local support team members, Relationship Managers and Data Analysts on incident origination processes and modifications implemented within the ticketing system. Patch and perform standard maintenance on SQL servers. Create/disable users, and maintain a stable infrastructure using Active Directory. Work with 3rd party vendors on POS systems (RetailPro, ISISS). Support Enterprise Directory and Directory Integration (AD, LDAP). Maintained detailed technical documentation of messaging and system architecture. Testing, implementation, and deployment of new SAP system. If you know how to use Microsoft office and all of its related application, it is important to mention it on your resume. Implement and support security policies, such as data retention (LHO and 1 year retention). Administered and supported Office 365 and MS Exchange policies. If you're looking for a standout resumes template, this one will help. Take these three for example—you and the hiring manager probably have very different ideas of what they entail when they’re included in your resume… Work on and maintained Hyper V and VMware servers. Assisted in the development of the SOA (System Oriented Architecture) that CCHS has put in place to facilitate the way business is handled at the application level. Share them with others and work together at the same time. Maintain 99.9% uptime of all corporate and production network functions. Assign group, file level permissions in Active Directory. Support the messaging environment in the Cloud (Office 365). ... Support Exchange (Office 365) and Outlook issues that cannot be resolved by the Helpdesk Add Relevant Skills to Your Resume: Use the names of your relevant skills as keywords in your resume, so the hiring supervisor can clearly see that you have what they’re looking for. Manage users mobile devices through our MDM solutions (MobileIron, MS Intune). Coordinate new system deployment into production of servers PowerEdge 2950 and M915. Provided technical guidance for migration, configuration and deployment of Lync. Deploy and create workstations images according to each department’s needs. Oversee the operations of local data center and monitor technological assets of the company. Run cables (CAT5 & Fiber) throughout data center & call centers. Responsibilities: Upgrade from Confidential 2.0 to Confidential 3.0; Implemented upgrade from FIM (Forefront Identity Manager) to MIM 2016 (Microsoft Identity Manager) Testing, implementation, and deployment of new SAP system. Installed over 450+ servers in all 3 major locations. Configure mobile phones (Android, Windows Phone, Apple iOS) for exchange mail. Maintain, enhance and administer company's contact center systems ensuring maximum uptime and system availability to the business. Installation and coordination of technologies for presentations. Use bullet points to describe your achievements. Maintain, patch and service user workstation. Execute, mange, and lead Office 365 migrations for Microsoft external clients (small business clients 10 – 300 users) How to add skills sections using "Functional resume" template in Office 2016 I've been pulling my hair out for hours trying to understand how to repeat elements in the various skills sections of the "Functional resume" template, such as Skills, Work History, and Education. Setting-up a new call-center by deploying 100+ servers in that new data center, and imaging 600+ associate workstations. In charge of onboarding/offboarding users after cross-referencing their HR records as mandated by IS Compliance. Serves as the first point of contact for troubleshooting hardware/ software PC, printer and other technology problems. Being able to list more than one suite puts you at a great advantage. Highlight Skills in Your Cover Letter: Make sure that your letter identifies your core competencies using some of the skills listed above. Support, administer and maintain SANs, MSSQL, MSAD, MS SharePoint, and MS Exchange environments. Sample Office 365 Administrator Resume with Appropriate Skills Lola Henry3758 Lincoln DriveNew Bloomfield, PA 17068(111) 938-5311Email : email@example.com Career Goal Seeking opportunity to join a highly qualified For each skill you include, imagine that you're being interviewed and need to provide an … 50 Best Resume Tips. Install, repair and preventative support to operating systems, Hardware (desktops, laptops). Essential Microsoft Office 365 Skills That Can Make a Difference. You might include skills … There are thousands of other examples, but to make things easier, we’ve honed them down to a list of 20 hard skills that employers are seeking in 2021: Review, test, and make recommendations for standard email practices. It requires you to invest time and energy to get to an acceptable level. Manage and maintain Exchange 2010 server. 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